Payment Policy

At Indi’s Golden Cleaning Services, we strive to provide transparent and convenient payment options for our valued customers. Please read our payment policy carefully to understand the terms and methods of payment for our services.

1. Payment Methods

• We accept payments via:
  • Credit and debit cards (Visa, MasterCard, AMEX)
  • Bank transfers
  • Online payment platforms (e.g., PayPal)
  • Cash payments (subject to prior agreement)

2. Payment Terms

• Payment is required upon completion of the cleaning service unless otherwise agreed in writing.
• For recurring services, invoices will be issued on a regular schedule, and payment is due within 7 days of the invoice date.
• For large or specialized cleaning projects, a deposit may be required to confirm the booking.

3. Late Payments

If payment is not received by the due date, the following may apply:

• A late fee of [Insert Percentage]% of the outstanding balance may be charged.
• Services may be suspended until the account is settled.
• In cases of prolonged non-payment, the account may be referred to a collection agency.

4. Cancellations and Refunds

• If you need to cancel a service, please provide at least 24 hours’ notice to avoid a cancellation fee.
• Refunds are issued at our discretion and only in cases of service dissatisfaction or overpayment.
• If a deposit was paid for a service, it is non-refundable in cases of cancellation within 24 hours of the scheduled service time.

5. Security

We take the security of your payment information seriously. All electronic transactions are processed securely using encrypted technology. We do not store your payment details without your consent.

Contact Us

If you have any questions or concerns regarding our payment policy, please contact us at:
Email: info@indisgoldenservices.com / indikan_gal@yahoo.com.au
Phone: +61 425 260 025

Effective Date: [2024.12.10]