Terms and Conditions

Welcome to Indi’s Golden Cleaning Services. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or services.

1. Services

Indi’s Golden Cleaning Services provides professional cleaning services as described on our website. Service details, availability, and pricing are subject to change without notice.

2. Booking and Payment

• All bookings must be made through our website, email, or phone.
• Payment for services is required upon completion unless otherwise agreed in writing.
• Cancellations or rescheduling must be notified at least 24 hours in advance to avoid charges.

3. Customer Responsibilities

• Provide accurate and complete information about the property and specific cleaning needs.
• Ensure access to the property during the scheduled cleaning time.
• Secure valuable items; Indi’s Golden Cleaning Services is not liable for any loss or damage to unsecured valuables.

4. Liability

While we strive to provide high-quality cleaning services, Indi’s Golden Cleaning Services is not responsible for:

• Damage caused by pre-existing conditions, wear and tear, or improper maintenance.
• Delays or non-performance due to circumstances beyond our control, such as extreme weather or emergencies.

5. Refunds and Complaints

• If you are dissatisfied with our service, please contact us within 24 hours of the cleaning.
• We will make every effort to resolve issues, including re-cleaning the affected area if necessary.
• Refunds are issued at our discretion and only in exceptional cases.

6. Intellectual Property

All content on our website, including text, images, and branding, is the intellectual property of Indi’s Golden Cleaning Services and may not be used without our express written permission.

7. Governing Law

These terms and conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved under Australian jurisdiction.

8. Changes to Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these terms and conditions, please contact us at:
Email: info@indisgoldenservices.com / indikan_gal@yahoo.com.au
Phone: +61 425 260 025

Effective Date: [2024.12.10]